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alldayPA launches IT Receptionist |
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2003-10-16 |
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Danielle Freedman,
(Company Info,
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alldayPA are pleased to announce the launch of a new service ‘IT Receptionist’. The first of many new products specifically developed & tailor made for the IT, Software & Hardware Markets. ‘IT Receptionist’ is a call handling and message - taking ‘virtual assistant’ service totally focussed on SME’s in the IT industry.
The first in an exciting series of product launches that will roll out over the next eighteen months fuelling growth at alldayPA during 2004.
alldayPA are pleased to announce the launch of a new service ‘IT Receptionist’. The first of many new products specifically developed & tailor made for the IT, Software & Hardware Markets.
‘IT Receptionist’ is a call handling and message - taking ‘virtual assistant’ service totally focussed on SME’s in the IT industry.
‘IT Receptionist’ screens the important calls, filters out the unimportant calls, and forwards them to you when you want; particularly useful when you are busy working and don’t want to be disturbed.
‘IT Receptionist’ gives you more time in the working day to concentrate on your key projects & it helps to upgrade your company image.
‘IT Receptionist’ handles all your unanswered or engaged calls, and acts as your Helpdesk, your Call Out Service, your New Business Enquiry line or Booking line and it gives customers the impression of efficiency & scale in what might be a small start up business.
IT Receptionist can be used for:
· Call Screening – Avoid the calls you don’t want and take the ones you do! All messages are sent directly to your Inbox & if you want to your mobile via SMS text.
· Overflow Calls – You’ll never miss another call! Divert your business line so that unanswered and engaged calls are immediately diverted to
‘IT Receptionist’.
· Helpdesk Call Centre ‘IT Receptionist’ is your client’s first point of contact in critical situations. IT Receptionist makes sure the procedures the client dictates are followed quickly and to the letter.
· Engineer Call Out – Clients can call your Engineer Call Out hotline, and let IT Receptionist handle the emergency quickly and to your exact instructions. We then contact your backup team whatever the time of day or night.
· New Business Enquiries – Use IT Receptionist as your Sales Enquiry line and let us take requests for your sales literature & brochures.
‘IT Receptionist’ has two simple payment options:
· Pay per Minute or Pay per Call.
· Pay per Minute is 59p per minute. Pay per call is £29 per month including 50 free calls and then 69p per call. (You only pay for the time you use).
Digital Web Designs Director Mark Jones from Huddersfield says:
“‘IT Receptionist’ is a fantastic service. Now all my calls are answered professionally staff give out my price lists and freelance rates to my clients over the telephone so it gives me more time to concentrate on actually designing and producing my clients web sites.”
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