Springville, UT. - January 11, 2006 - Sales Team Automation DBA InsideSales.com, a leading provider of on-demand customer relationship management (CRM) products and services, today announced they have enhanced the InsideSales.com CTI (computer telephony integration) functionality to provide comprehensive call monitoring and recording for quality assurance solutions. This new solution offers a fully-integrated voice-and-data evaluation tool specifically designed to meet the challenges of the call......