eResponse is a simple and intuitive order fulfillment, customer service and inventory management software for small to medium size online stores and mail order operations. Easily export inventory information to multiple online stores such as; Store.net, Yahoo Store, Half.com, Nextag.com, Amazon.com and integrate to existing online stores. Import customer orders directly from these stores eliminating double entry. Management of multiple online, mail order and catalog operations simultaneously. Orders are automatically processed. Prints picking tickets, packing slips, invoices, and shipping labels. Inventory is easy to setup and maintain. Provides detailed customer history. The software tracks the entire order process and provides essential customer, inventory and sales information. Easy to use and ready to go at an affordable price.
Key Features and Benefits
· Internet Ready
· Order Fulfillment
· Export customized inventory information directly to your online store for inventory display including images
· Import customer orders directly from your online store
· Automatically Processes Orders
· Prints Picking Tickets
· Prints Invoices
· Prints Packing Slips
· Prints Shipping Labels
· Emails customer with shipping information including tracking number and hyperlink for easy customer follow-up
· Emails manufaturer/supplier for drop shipped items when order is created
· Automatic credit card processing through Authorize.Net and IC Verify
· Customized Inventory Management
· Complete Customer History
· Report Flexibility
· Export Report Data
· Email Report Data
· Import Inventory Data
· Security Level Setup
· Customize your Invoices, Packing Slips, Emails, Invoices, and Shipping Labels
· Custom Printer Setup
· Easy to Use
· Affordable